FEEDBACK & SURVEYS
Mount effective feedback and survey campaigns that penetrate deeper in to your customer domains to fetch objective insights and inferences. YourSMSapp offers smart data solutions that are flexibly designed to suit the diverse surveying requirements of the marketing programs of business organizations.
Our feedback and survey services are available as in-app pop ups, user ratings options, instant score entry, satisfaction indices, comparative preference of the rival brands on page and such other functions of relevance and demand.
We also offer to integrate the feedback and surveying channels with company’s customer service desks and combine the manual calling and IVRS mechanisms. This ensures ease driven surveys and feedback generation from the existing and new customers. You can choose to engage your entire target audiences through interactive web broadcasts together with online feedback submissions through Facebook, Twitter and other platforms of relevance.